●My-Dish Logistics

Privacy Policy

Effective: 2026 · Version 1.0 · My-Dish Logistics, Jos, Plateau State, Nigeria

1. Who We Are

My-Dish Logistics is a technology-enabled logistics coordination platform operating in Jos, Plateau State, Nigeria. We can be reached at 09061375621 (WhatsApp).

This Privacy Policy explains what personal information we collect, why we collect it, how we use it, and your rights under the Nigeria Data Protection Regulation (NDPR).

2. What We Collect

From clients (businesses):

  • Business name, contact name, phone number, WhatsApp number
  • Business address and delivery base location
  • Order history and delivery addresses
  • Platform login activity

From riders:

  • Full legal name, phone number, date of birth
  • Government-issued identity document (NIN, passport, or driver's licence)
  • Proof of residence
  • Vehicle registration documents
  • Emergency contact name and phone number
  • Delivery history, earnings records, and enforcement history

From customers (end recipients):

  • Name and phone number (provided by the client when placing an order)
  • Delivery address

Automatically collected:

  • Session data (via Supabase authentication cookies)
  • Platform event logs (order placement, login activity, calculator usage)
  • Proof-of-delivery photographs uploaded by riders

3. Why We Collect It

  • →To operate the delivery service: Coordinating pickups, deliveries, rider dispatch, and order tracking requires accurate address and contact information for all parties.
  • →To verify rider identity: We collect identity documents to ensure every rider on our network is traceable and accountable. Anonymous participation is not permitted.
  • →To resolve disputes: In the event of a delivery complaint, we use order records, delivery timestamps, proof-of-delivery photos, and rider logs to make fair determinations.
  • →To improve the platform: Aggregated, anonymised data on delivery routes, zones, and timing helps us make pricing more accurate and coverage more complete.
  • →To communicate with you: We use your phone number and WhatsApp to send order confirmations, status updates, and service notifications.

4. What We Do Not Do

  • ✗We do not sell your personal data to third parties — ever.
  • ✗We do not share your data with other clients or businesses on the platform.
  • ✗We do not use your data for advertising purposes.
  • ✗We do not collect more data than we need to operate the service.

5. How We Store Your Data

Your data is stored securely in a Supabase (PostgreSQL) database with Row Level Security enabled. Rider identity documents are stored in a private, access-controlled Supabase Storage bucket. Proof-of-delivery photographs are stored in a separate bucket accessible only to authorised parties.

Our platform is hosted on Vercel infrastructure. Both Supabase and Vercel operate under industry-standard security practices and data protection obligations.

Only the platform operator and authorised system processes can access personal data. Rider identity documents are accessible only to the operator for KYC review purposes.

6. Cookies

My-Dish Logistics uses a single session cookie (mdl_client_id or mdl_rider_id) to maintain your login session. This cookie contains only a session identifier — no personal data. It expires after 30 days or when you log out.

We do not use advertising cookies, tracking pixels, or third-party analytics cookies.

7. Your Rights Under the NDPR

The Nigeria Data Protection Regulation grants you the following rights regarding your personal data:

  • Right of access:You may request a copy of the personal data we hold about you at any time.
  • Right to rectification:If any data we hold is inaccurate, you may request that it be corrected.
  • Right to deletion:Subject to our legal obligations and legitimate operational requirements, you may request that your personal data be deleted.
  • Right to object:You may object to our processing of your data where we rely on legitimate interests as our legal basis.
  • Right to data portability:You may request your personal data in a portable format.

To exercise any of these rights, contact us via WhatsApp at 09061375621. We will respond within 14 days.

8. Law Enforcement

We may disclose personal data — including rider identity documents — to Nigerian law enforcement authorities where legally required, where a court order compels us to do so, or where disclosure is necessary to prevent or investigate fraud or criminal activity involving the platform.

9. Changes to This Policy

We may update this Privacy Policy from time to time as the platform evolves. Where changes are material, we will notify active users via WhatsApp. Continued use of the platform after notice of changes constitutes acceptance of the updated policy.

10. Contact

For all privacy-related queries, data access requests, or complaints, contact My-Dish Logistics directly:

My-Dish Logistics

Jos, Plateau State, Nigeria

WhatsApp / Phone: 09061375621

My-Dish Logistics · Privacy Policy v1.0 · Jos, Plateau State, Nigeria · Compliant with the Nigeria Data Protection Regulation (NDPR)